American Airlines extending change fee waivers for customers with travel plans through April.
In light of concerns around the COVID-19 outbreak, American Airlines is providing customers additional flexibility through an extended change fee waiver now in place for customers who purchased tickets prior to March 1 for travel through April 30. The offer is available for any of American’s fares and customers have until December 31 to rebook travel for future flights. Additional updates on existing travel alerts can be found on aa.com/travelalerts.
Any ticket purchased prior to March 1 will not incur change fees prior to travel. Customers must pay any fare difference, if applicable, at time of ticketing of the new fare.
This is available for any of American’s fares for travel through April 30.
The new ticket must be reissued on/before December 31 or 12 months from the original ticket date (whichever is earlier). Travel must also commence on/before December 31.
Due to the reduction in demand, American Airlines has suspended operations to and from the following locations:
- Seoul, South Korea (ICN)
- Flights between ICN and Dallas-Fort Worth (DFW) have been suspended through April 24.
- American serves Incheon International Airport (ICN) from DFW. There is one flight to and from each city per day. As a result of this suspension, American will not operate flights to South Korea until April 25.
- Milan, Italy (MXP)
- Flights between MXP and New York City (JFK)/Miami (MIA) have been suspended through April 24.
- American serves Malpensa Airport (MXP) from JFK and MIA. There is one flight to and from each city per day. As a result of this suspension, American will not operate flights to Milan until April 25.
- Mainland China and Hong Kong
- Flights between DFW/LAX and mainland China are suspended through April 24.
- Flights between DFW and Hong Kong (HKG) are suspended through April 23.
- Flights between LAX and HKG are suspended through April 24.
- American serves Shanghai Pudong Airport (PVG) and Beijing Capital International Airport (PEK) from DFW and LAX. We also serve Hong Kong International Airport (HKG) from DFW and LAX. On average, there is one flight to each city per day from both DFW and LAX for a total of six flights.
As a result of these suspensions, American will not operate flights to mainland China until April 25 or Hong Kong until April 24.
