In response to the ongoing COVID-19 or coronavirus outbreak, Delta has announced it will waive change fees for all flights booked between March 1-31 as well as international flights previously booked that are scheduled to fly in March. This travel waiver allows customers to make a one-time change to their itinerary without incurring a fee. See below for more details.
For All Tickets Purchased Between March 1 – 31, 2020
Affected Customers: All Tickets issued between March 1, 2020 – March 31, 2020
Impacted Travel Date(s): March 1, 2020 – February 25, 2021
Ticket Can Be Changed One-Time To An Alternate Itinerary. Must Be Re-issued On/Before: February 28, 2021
Rebooked Travel Must Begin No Later Than February 28, 2021
Conditions & Restrictions: Eligibility only for customers with an Original Ticket Issue Date between March 1, 2020, and March 31, 2020. Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.
For International Tickets Purchased on or Before March 1, 2020
Affected Customers: All International Tickets (not including travel within the U.S. 50) issued on or before March 1, 2020
Impacted Travel Date(s): March 1, 2020 – March 31, 2020
New Ticket Must Be Re-issued On/Before: May 31, 2020
Rebooked Travel Must Begin No Later Than May 31, 2020
Conditions & Restrictions: Eligibility only for customers with an original ticket issued on or before March 1, 2020. Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.
Transpacific Information
Affected Cities (To/From/Through): Beijing, China (PEK/PKX); Shanghai, China (PVG); Incheon, South Korea (ICN).
Impacted Travel Date(s): January 24 – April 30, 2020
New Ticket Must Be Re-issued On/Before: May 31, 2020
Rebooked Travel Must Begin No Later Than May 31, 2020
Conditions & Restrictions: Eligibility only for customers with an Original Ticket Issue Date on or before 22 January 2020. Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.
Transatlantic Information
Affected Cities (To/From/Through): All flights to/from Italy
Impacted Travel Date(s): February 25 – April 30, 2020
New Ticket Must Be Re-issued On/Before: May 31, 2020
Rebooked Travel Must Begin No Later Than May 31, 2020
Conditions & Restrictions: Eligibility only for customers with an Original Ticket Issue Date on or before March 1, 2020. Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.
RESCHEDULING FLIGHTS
To provide you with flexibility for your travel plans, Delta is offering the following options to choose what best fits your travel needs.
Remain on your current flight.
Delta recommends you continue to monitor your flight status for the most up-to-date information.
Please note your current flight reservation will remain if you choose not to make any changes.
Change to a different flight.
If you select this option, you may make a one-time change and Delta will waive any applicable change fee.*
Note, if changes are made to the originally ticketed cities or rescheduled travel occurs beyond the guidelines, the change fee will be waived, however, a difference in fare may apply.*
You may choose to cancel your trip and use the value towards a future flight.
You may cancel your flight and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original issue date.
Applicable change fee and fare difference will apply for new travel dates and will be collected at the time of booking the new ticket.
In the event your selected flight is canceled by Delta, Delta will contact you with additional information.
*When rescheduled travel occurs beyond the listed “No Later Than” date, the change fee may still be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.
Click here to view full waiver details on Delta’s site.
Please reach out to your Gant Account Manager if you have any questions.
