Over the years, we grew with one anchor account that asked for every bit of service technology we could get to power their travel program. Unsatisfied with available systems, we launched our own quality control software program, Cornerstone Information Systems, which grew into a leading software development company serving the travel industry. We then went about using our technology, combined with a service-leadership culture and hard work, to optimize the travel programs of our small-to-medium-size business clientele. This is the formula we still use today.
In the late 90s, we realized that the best people didn’t always work within driving distance from our call center. So we developed a ticketing process that allowed us to find, hire, and retain great agents and meeting planners no matter where they lived in Canada and the US, thus creating a remote employee workforce. This dedicated “home-based” team provides a service configuration unparalleled to any in the industry.
Today, Gant employs the best travel problem solvers and meeting planners in the industry, linking state of the art communications equipment with a unique blend of passion, honor, and attention to detail. It’s this “we can do anything” spirit and our culture of personal freedom and empowerment that allows continual innovation, providing our travelers with the best service possible.