Our agents are available to provide first-level support on the SAP Concur Travel platform for any questions concerning service features, navigational support, and your organization’s travel policy. They take the time to understand the traveler's needs and book or solution trips accordingly. On average, our agents spend over seven minutes on the phone with each traveler.
Our clients experience faster and smoother implementation than with any other TMC. Over the years, we’ve developed a dynamic process that fosters flexibility and customization that starts with a comprehensive meeting to better understand your requirements and optimal methodology. We practice a 7-day implementation with SAP Concur for standard accounts.
Gant’s systems connect together via the Gant Gateway, our travel portal/program command center where travel admins can view, edit, and add policy, profile, and program details across all of our integrated solutions. Update in the Gateway to update all linked systems, even Concur Travel, automatically.
At Gant Travel, we offer extensive LIVE onboarding and training webinars to help our clients maximize both their partnership with us and their overall travel ROI. We believe it is largely because of these comprehensive (and free) training sessions that we continue to boast high adoption rates for the SAP Concur Travel tool – which in turn means better programs and better ROIs for our clients.
Annual conferences. Training seminars. Late-night emergency calls. After over a decade of partnering across sales, implementations, account management and everywhere in between...the people at SAP Concur are more than just names and faces, they're our friends. In recognition of our ongoing improvements to the SAP Concur user-experience through our integrated travel technologies, SAP Concur awarded Gant the Concur Fusion Innovation Award in 2014 & 2016.
