Business travel with
Gant Travel.
At Gant Travel, world-class people and technology work together seamlessly with one common goal: to be(come) the best TMC on the planet for the travel champion, the traveler, and the accounting team. Gant pioneered the technology-centric travel support now mimicked by dozens of competitors, but they all fail to copy the innovative service culture and platform investments that continue to drive Gant to new levels.
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Our consultative approach
makes us unique.
The experience is always
uniquely better.
Our innovative technology
makes us better.
In 2019, we hosted a two-day client forum.
Here’s what the champions from some of our busiest programs had to say about partnering with Gant Travel.
What makes us uniquely better?
Here’s a quick list of highlights.
We’re mostly paperless.
Our sales and account management departments have a fully digitized workflow. We’ve integrated all of our systems, including our file hosting, making printing and filing documents a thing of the past.
We guide you through onboarding your program and travelers.
After implementation, your account manager will check-in regularly to ensure your new travel program is running smoothly. In addition to helping fine-tune new travel programs, they also guide clients through our available training.
We offer an automated solution to third-party hotel authorizations.
Providing a simple solution to third-party hotel authorizations while protecting clients’ corporate credit cards, our VCN program may be funded a variety of ways, including our in-house funding option – GantCoin®.
We utilize Salesforce to fully integrate our travel data across our systems.
Full integration of internal systems, booking platforms, and Salesforce allows us to provide clients with a seamless experience and improved ROI.
We offer a self-service platform that works on all devices.
The Gant Gateway® is our self-service, app-driven solution to managing travel. You can access the online booking tool, find reports, retrieve invoices, manage unused tickets, and more… it’s all at your fingertips – even on mobile!
We’ll review your travel program with you twice a year.
Our in-depth reviews are updated quarterly and break down your travel spend data for the last year, providing you with the analysis necessary to get the most out of our partnership. During the biannual discussions, we’ll focus on key components to help you achieve, or even exceed, the expected ROI.
We automatically renew and renegotiate vendor contracts.
Every year we’ll review your spend patterns and reach out to vendors you use to renew current rates and negotiate potential corporate contracts to ensure the best available rates are applied to fit your program’s needs.
We give you access to view and reassign unused ticket vouchers.
In addition to weekly reporting and full visibility in the booking platform, we automatically apply vouchers to bookings when it makes fiscal sense. Plus, our process allows travel managers to reassign vouchers organization-wide.
Our omni-channel service platform makes for a seamless traveler experience.
Whether booking online, by phone, through email, or even by way of a Gant Together meeting invitation, our fully integrated systems recognize travelers by name, apply any applicable policy, charge associated ghost cards, and even recognize if they’re actively on a trip. It means your travelers get to spend less time entering details or “getting us up to speed” and more time focused on the task at hand.
We’ve developed our own end-to-end meeting tool.
Our industry-leading technology comes attached to our award-winning customer service. We power it with AI and a robust two-way sync to our travel systems, allowing for a simple, flexible experience for organizers and travelers alike. Recent enhancements include virtual and hybrid meeting options and upgraded customization capabilities for invites and registration pages.
We have an award-winning call center and operations team.
Our call center and operations teams make frequent appearances on the CCW Excellence Award lists. They won Best In Class Contact Center in 2018, received Call Center Operations and Best in Class Call Center honorable mentions and Training Department finalists in 2019 , and in 2020 they brought home the award for Best CX Transformation.
We’ve integrated AI into our systems to monitor traveler sentiment and call quality.
Sometimes it’s not what your travelers are saying to us that matters so much as how they say it, what they mean by it, and how many times they (and all the other travelers) are saying it. We leverage AI-driven Voice of the Customer software to discover topic trends, analyze call sentiment, and identify opportunities to streamline or improve the traveler experience.
