United Airlines has issued an update to their change fee waivers for tickets purchased on or before March 2, 2020.
Change fee waiver for tickets purchased on or before March 2, 2020
To give customers flexibility in their travel plans, United is offering a change fee waiver within the following parameters:
Tickets issued on/before: March 2, 2020
Original travel dates: March 9 – April 30, 2020
New ticket must be reissued on/before December 31, 2020 or 12 months from the original ticket date, whichever is earlier.
Change fee waived for new ticket purchases
Due to ongoing uncertainty over travel planning, United is offering a waiver for change fees on all fares (including Basic Economy, bulk and fixed fares, etc.). Starting today, March 3 through March 31, 2020, newly purchased tickets will be exempt from change fees. This change gives customers the confidence to continue with travel plans even with the uncertainty of this situation.
This change waiver applies to:
All fare types, including Basic Economy, bulk, fixed, etc.
All destinations
All points-of-sale
All travel up to 12 months from the original ticket issue date
Future itinerary changes
Customers can change to a flight of equal or lesser value with no change fee. If the new fare is of lesser value, there’s no refund or residual of the fare difference. If the new ticket is a higher fare, the customer only pays the fare difference.
Tickets issued between March 3 -31, 2020
The change fee waiver announced March 3 is still in effect. The fare rules for tickets issued between March 3 -31, 2020 have a $0 change fee and the change fee is automatically waived. Click here to read more details.
Please contact your Gant account manager if you have any questions.
