Reservation Support: 1-877-924-0303
SALES@GANTTRAVEL.COM

Corporate Travel Consultant

This is a Remote/Work from Home position.

We’re looking for a few great agents who embrace technology and aren’t afraid of online bookings. We love online bookings! We process more online every year – but when the weather is rotten and time is running short, every traveler needs a good travel agent. That’s why we’re still hiring agents, and growing 20% each year.

Nearly all our agents work from home, and you will too. Our technology allows you to work from home while still being connected to your supervisor, your co-workers, and *hundreds* of client accounts, and we’re getting better all the time at making big things feel small and personal.

Sometimes it’s still a bumpy ride, but we’re constantly innovating. We’re building tomorrow’s agency out of the best agents and technology. You should be a part of it. Send us your cover letter and resume, and let’s find out how you can make us even better

Job Summary

Coordinate the most cost-efficient travel arrangements for team clients, using independent judgment and discretion. Promote and maintain the highest level of customer service in the industry.

Responsibilities and Duties

  • Support the company’s values, goals and objectives
  • Help us innovate to improve the customer experience and create a stronger company
  • Efficiently arrange airline, hotel, car, rail, and ground transportation for both domestic and international reservations through multi-channel platform
  • Assure traveler receives proper travel related services in accordance with company travel policy
  • Assist and educate travelers of passport and visa requirements
  • Assist and educate travelers on Concur navigational support
  • Diplomatically resolve travel-related issues

Qualifications and Skills

  • Consistently demonstrate company values with customers, suppliers, and teammates
  • Excellent oral and written communication skills, problem solving and interpersonal skills
  • Ability to work with and communicate successfully with a variety of personalities
  • Requires great attention to detail and organizational skills
  • Ability to multi-task and follow-through in an efficient, timely manner
  • Commitment to customer service and satisfaction
  • Self-motivator, who achieves results autonomously or via teamwork
  • Solid knowledge of domestic and international geography
  • Basic knowledge of Microsoft office suite
  • Understand our company values, goals and objectives
  • Able to provide basic Concur navigational support

Required Experience:

  • Travel education course/training class
  • Trained travel professional with a minimum of three years of travel industry experience and one-year Corporate travel experience desired
  • Apollo/Smartpoint experience recommended

To apply for this opportunity, please submit your resume to HR@ganttravel.com

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